G PP Teleservices
Empowering Connections Since 2011

Your Growth, Our Expertise
Seamless BPO & Telecom Solutions

We partner with forward-thinking businesses to deliver tailored outsourcing and telecom services—boosting efficiency, security, and competitiveness across all sectors.

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12+
Years Experience
1000+
BPO Seats
70+
Project Teams
Professional BPO and Telecom Team

Who We Are & Our Journey

Founded in Kaushambi, Ghaziabad, GAPP Teleservices has evolved from a telecom construction pioneer to a BPO powerhouse. Driven by a passion for technology and excellence, we have delivered comprehensive solutions for both infrastructure and process outsourcing to India’s leading enterprises.

  • 2011: Founded as telecom construction & services company.
  • 2011-2016: Delivered telecom tower solutions across India for major clients.
  • 2017 Onwards: Expansion into BPO, managing customer support, outbound calling, data needs.
  • Today: Recognized for robust BPO + telecom expertise, with a focus on quality, security, and reliability.
Modern office teamwork
Mission Statement:  “To enable organizations to achieve more by delivering secure, scalable, and innovative solutions in every partnership.”

Why Partner With G PP Teleservices?

We empower organizations to focus on growth while we manage the core of their operations with innovation, transparency, and expertise.

Proven Legacy

12+ years of seamless telecom & BPO excellence.

Security First

Advanced multi-level protocols secure your data and privacy.

Scalable Power

Enterprise-level teams. Scale up or down at a moment's notice.

Agile Delivery

SLAs and transparent communication for every phase.

Partner Mindset

Your long-term growth and satisfaction are our priority.

Our Expertise & Services

Comprehensive solutions for modern enterprise needs, delivered under one reliable roof.

BPO Services

  • Voice & Non-Voice Customer Support
  • Outbound Surveys & Sales
  • Email & Chat Helpdesk
  • Back-office Processes
  • Data Management & Procurement
Sectors:
Finance Healthcare E-comm IT

Telecom Solutions

  • Mobile Tower Erection & Civil Works
  • OFC Laying, Splicing & HDD
  • BTS, RF, & Microwave Services
  • Tri-band & IBS Projects
  • Onsite O&M, Consulting
Regions:
Uttar Pradesh Delhi NCR Punjab

Physical & Data Security

  • Biometric & CCTV Monitoring
  • Advanced Password & Access Policies
  • Secure Operational Zones
  • Regular Security Audits
  • Regulatory & SLA Compliance
Why It Matters:
Privacy Uptime Reputation

How We Work With You

A smooth, four-step journey for every successful partnership.

1. Understanding

We analyze your needs, challenges, and business goals through discovery workshops.

2. Tailoring Solutions

Custom strategies and flexible processes designed for exact SLAs and KPIs.

3. Transparent Delivery

Real-time updates, milestone tracking, and quality checks keep every engagement on track.

4. Ongoing Partnership

Dedicated support, optimization reviews, and measurable impact—at every step.

Industries We Power

Our capabilities span across thriving industries, each supported by industry-specialist teams and proven best practices.

Finance & Banking

Payment, loan, and billing helpdesk; secure transactions.

Healthcare

Data management, customer support, regulatory compliance.

E-commerce

Customer care, collections, vendor authorizations.

Technology

Data security, outbound support, technical assistance.

Telecom

Tower projects, integration, regional rollouts.

Trusted by Industry Leaders

Proud partners in innovation and reliability for clients across India.

Client representative portrait
Rahul Gupta Telecom Operations Head
“GAPP’s expertise and professionalism made complex telecom rollouts seamless for us. Timelines were always met.”
Client representative portrait
Shikha Sharma VP, Customer Service
“From exceptional BPO agents to transparent management, GAPP truly feels like an extension of our team.”
Client representative portrait
Ankit Yadav Head of IT, Healthcare
“With strict data security and reliable systems, GAPP supports our compliance-driven operations every day.”

Scalability & Team Strength

Flexible capacity for projects of any size—supported by our dedicated teams & infrastructure.

BPO Operations

  • 1000+ Seats
  • Training & Quality
  • 24x7 Support
Most Popular

Telecom Projects

  • 50+ Tower Teams
  • 30+ Integration Teams
  • Full Regional Reach

Rapid Scaling

  • Quick Start: 1 Week
  • Pilot or Enterprise Size
  • Ramp-up/Ramp-down

Quality & Training

  • Dedicated Quality Teams
  • Continuous Learning
  • ISO & SLA Driven

Frequently Asked Questions

Everything you need to know about starting your journey with GAPP.

We serve Telecom, Finance, Healthcare, E-commerce, and Technology companies—providing tailored solutions for each field’s specific needs and compliance.
Biometrics, advanced access policies, system-based controls, surveillance, and NDAs protect your sensitive information every step of the way.
Yes—our agile model supports pilot projects to full-scale outsourcing or rollouts, always scaling to your requirements.
Uniquely combining telecom and BPO expertise with a partnership approach—GAPP delivers measurable business outcomes, on time and securely, every time.
Our headquarters are in Kaushambi, Ghaziabad. Operations, training centers, and project teams are active across India, including Delhi NCR, Punjab, Rajasthan, and Gujarat.

Ready to Accelerate Your Growth?

Let’s connect and unlock new levels of efficiency, security, and customer satisfaction—together.

Or call: +91 9899113937